This course will first introduce you to the different theories of motivation, such as Maslow's hierarchy of needs, which include food, safety, love, and self-esteem, as well as the ERG theory, which includes existence, relatedness, and growth. You will also cover the processed theories, framework theory and goal setting theory. You will learn how and when to provide supervision for both staff and volunteers, as well as how to help staff grow.
Next, you will learn how to conduct performance appraisals and how to use performance appraisals in a motivational way. You will study the 70:20:10 rule and learn how to correct performance problems. You will study performance management, explore the benefits of coaching and study the five types of problem solving. You will also learn how to manage conflict within a work team, how to deal with bullying and the importance of the inference scale.
A workplace is made up of employees with different personalities and cultural backgrounds, making management and supervision a test of skill and patience. This Employee Performance Management course will teach you practical supervisory skills as well as motivational and goal setting theories that will be useful in your supervisory and management roles. This will not only help you promote a healthy work environment, but also help your team to grow and be happy and productive in their work. So why wait? Boost your supervisory skills, today.
Essayez simplement, vous apprécierez votre apprentissage.